How to Create Your First Order on Packely

Creating a 3D rendering project on Packely is quick and intuitive. Below is a complete guide to help you place your first order from start to finish.

Step 1: Select a Use Case

Start by choosing the type of delivery format you need for your images. You can select one or multiple options:

• GS1 — All images will follow the GS1 product image standard, ready for use with GDSN-enabled datapools.

• Amazon — Renderings will meet Amazon’s basic image specifications. (Note: We do not add text, graphics, or marketing content — only clean 3D images.)

• Custom — Set your own file format, resolution, margins, clipping paths, and shadow preferences.

Step 2: Choose Your Angles

Click “Select Angles” to open the angle selector.

You’ll see 38 available options:

• 12 straight-on views

• 12 elevated (15°) views

• 12 lowered (15°) views

• Top and bottom angles

Each group is shown in its own row. Use the left and right arrows to browse. If you select the 360° option, all 12 angles in that row will be selected and delivered as a complete set.

Once you’ve selected the desired angles, click “Save Selection.”

Step 3: Add Product Details

To ensure a smooth production process, we require the following content:

• Product name

• GTIN number (barcode)

• Product width and height

• Reference images of the packaging (empty or filled)

• Artwork or label design used on the product

• High-resolution images of the product itself (only required if the product is visible through transparent packaging)

For a full list of content requirements, see: Preparing Your Content for 3D Rendering

Step 4: Order Summary

You’ll now see a summary of your project including selected use case(s), angles, and product info.

Double-check everything before continuing. If you need to make edits, you can go back and update any step.

Step 5: Payment

Once everything looks correct, click “Continue to Payment.”
A secure Stripe window will open where you can complete payment.

If you’ve used Packely before, your saved payment details will appear automatically for faster checkout.

We use Stripe, one of the world’s most trusted payment providers, to ensure your data is always safe.

Step 6: Done — What Happens Next?

Once your order is submitted:

• Our team will review your uploaded content

• If anything is missing, you’ll receive an email asking for updates

• If everything is in place, you’ll receive a confirmation email with your estimated delivery date

Delivery typically takes up to two business days, depending on project size and complexity.

You’ll be notified by email when your renderings are ready to review or download from your dashboard.

Need Help?
Our support team is here if you have any questions. You can contact them at contact@packely.com.